Online help

Welcome to the GymGlish online help center! On the left-hand side, you can see a list of topics. Click on these to find answers to any technical difficulties you may encounter while using GymGlish:

  • Using The Rich Morning Show : This section deals with questions about using The Rich Morning Show (when shows are sent, WorkBook, level, personalization etc.).
  • Secure payment : Find answers to your questions about payment methods here (CIC etc.).
  • Sending/Receiving E-mails : This is where you'll find answers to your questions about sending and receiving your GymGlish lessons (problem with the 'send' button, GymGlish lessons in spam folder, the check-up system, etc.).
  • Scoring : Learn about our scoring system here (daily score, evaluation, grammar level, etc.).
  • Holidays and absences : This section helps you manage your holidays and breaks from The Rich Morning Shiw (e.g. no lessons during your holidays).
  • Miscellaneous : This section deals with questions which aren't strictly technical.
  • Other Technical Problems : Find answers to other technical concerns here.

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